Privacy Policy

Privacy Pledge

At You3Dit, your privacy is important. To deliver our services effectively and securely, some user data is collected and used. Our commitments to all users are:

• We only collect personal information when necessary for our services.

• We never sell your personally identifiable information (PII).

• We only share information when required by law or to improve service performance.

1. Definitions

• You3Dit: Also referred to as “we,” “our,” “us,” or “the Company.” Operates the digital design and fabrication platform at www.You3Dit.com, shop.you3dit.com and any other *.you3dit.com subdomain.

• User: Also referred to as “you,” “your,” or “customer.” Any person or entity who registers, submits a quote request, or purchases services from You3Dit.

• PII (Personally Identifiable Information): Any data that identifies you, such as your name, email, address, phone number, or billing/shipping info.

• NPII (Non-Personally Identifiable Information): Includes browser type, IP address, browsing behavior, and cookies, which cannot directly identify you.

• Cookies: Small data files stored on your device to help us personalize your experience, manage sessions, and analyze performance.

2. What Information We Collect

We may collect:

• Account Information: Name, email, address, password, phone number, and company/organization info.

• Order & Payment Data: Product/service requests, payment method, billing and shipping details.

• Usage Data: IP address, device type, browser, time on site, navigation behavior.

• Cookies & Tracking: Session management, saved cart items, personalization, and analytics.

3. How We Use Your Data

We do not sell your PII. NPII may be shared in aggregate form with partners or advertisers for insight purposes. No individual is ever identifiable in this data.

4. International Compliance

GDPR (European Union / UK)

If you are located in the European Economic Area (EEA), Switzerland, or the UK, you have specific rights under the General Data Protection Regulation (GDPR):

• Access: Request what personal data we hold about you.

• Correction: Request correction of inaccurate personal data.

• Erasure (“Right to be Forgotten”): Request deletion of your data.

• Objection: Object to how your data is processed.

• Data Portability: Request a copy of your personal data in machine-readable form.

• Restriction: Request restriction of data processing under certain conditions.

To exercise any of these rights, email us at [Insert GDPR Contact Email].

We process your data under one or more of the following lawful bases:

• Consent

• Contract performance

• Legal obligation

• Legitimate interests

CCPA (California, USA)

If you are a California resident, you have the right to:

• Know what categories and specific pieces of PII we collect.

• Request deletion of your personal information.

• Opt out of the “sale” of personal information (we do not sell PII in the CCPA sense).

• Be free from discrimination for exercising these rights.

To exercise any CCPA rights, contact: support@you3dit.com

We may verify your identity before processing any request. You may also authorize an agent to act on your behalf.

5. Data Security

We implement industry-standard safeguards to protect your information. However, no system is entirely secure. You use the site at your own risk and are responsible for maintaining the confidentiality of your account.

6. Children Under 13

You3Dit does not knowingly collect information from children under 13. If you believe your child has submitted information, please contact us at support@you3dit.com, and we will delete it promptly.

7. Opt-Out and User Controls

You may opt out of:

• Marketing communications

• Non-essential cookies

• Optional surveys or personalization features

You can manage most preferences from your account dashboard or by contacting us.

8. Changes to This Privacy Policy

We reserve the right to update or modify this policy at any time. Changes take effect upon posting. Users are encouraged to review this page periodically.

9. Contact Us

For privacy-related inquiries, requests, or complaints:

We respond to all valid requests within 30 days of acknowledged receipt or as required by law.